Her extensive experience includes key leadership roles in various high-growth health tech businesses. At Phlo Technologies, Naila served as the Chief Pharmacy Officer, directing end-to-end business operations to support the launch and development of the UK’s first on-demand same-day delivery pharmacy. As Chief Operations Officer at Co-op Health, she optimized operations to manage growth, achieving a 200% increase in patient numbers and an 80% rise in NHS item volumes.
Naila’s career began at Pharmacy2U, where she was part of the founding team that created the UK’s first and largest online pharmacy. Over her tenure, she led the business through dramatic growth, developing innovative practices and achieving significant operational efficiencies, as well as launching the first fully automated pharmacy in the UK.
Naila’s professional journey is complemented by her personal commitment to breaking down cultural barriers in healthcare, particularly in the context of menopause treatment for women from BAME backgrounds. Her mission with Menoclinic is to challenge misconceptions surrounding HRT and create a supportive community that respects cultural, religious, and traditional nuances. Naila’s approach is holistic, focusing not only on prescribing treatment but also on forming a community where women feel understood and supported. Through Menoclinic, she aims to ensure every woman receives the sensitive, informed, and supportive care she deserves.